Privacy Policy

1. Information We Collect

Berkelium Creative ("we," "us," or "our") collects personal information that you voluntarily provide when using our services or communicating with us. This may include:

• Full name
• Phone number(s)
• Email address
• Business name and details
• Project-related information you share with us

2. Partial Form Data

When you begin filling out a form on our website, we may save your responses before you click Submit so we can follow up with you about your inquiry. This data is:

• Stored securely and automatically deleted after 30 days if you do not complete the form
• Used only to follow up with you about the services you were interested in
• Never sold or shared with third parties

You can request deletion of this data at any time by emailing [email protected].

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, operate, and maintain our creative services
• To communicate with you about your projects, including via SMS/text messages for project updates, appointment reminders, and service notifications
• To respond to inquiries and provide customer support
• To send administrative information such as scheduling confirmations
• To improve our services and client experience

4. SMS/Text Messaging

If you opt in to receive SMS/text messages from Berkelium Creative, we may send you project updates, appointment reminders, and service-related communications. By providing your phone number and opting in, you consent to receive these messages. You can opt out at any time by replying STOP to any message. For help, reply HELP or contact us at [email protected].

We do not use your phone number or SMS opt-in data for marketing purposes unrelated to the services you have engaged us for. Your phone number and consent information will never be sold, rented, or shared with third parties for their marketing purposes.

5. Information Sharing

We do not sell, rent, or share your personal information with third parties for their marketing purposes. We may share information only in the following circumstances:

• With trusted service providers who assist us in operating our business (e.g., hosting, communication platforms), under strict confidentiality agreements
• When required by law, regulation, or legal process
• To protect our rights, privacy, safety, or property

6. Data Storage & Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Your data is stored on secure servers and access is limited to authorized personnel only.

7. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction or update of inaccurate information
• Request deletion of your personal data
• Opt out of SMS communications at any time by replying STOP

To exercise any of these rights, contact us at [email protected].

8. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

9. Contact Us

If you have questions about this privacy policy or how we handle your data, please contact us:

Berkelium Creative
Email: [email protected]